Job Description – Data Analyst

Remote US Based

General:

The qualified candidate will provide direct technical support to clients by interacting to understand the issue/project, fix issues, provide solutions and think outside of the box. This position works with a team of data analysts to support and enhance existing software database systems and processes used in laboratories.  Responsible for monitoring, supporting, and proactively managing database applications.

The Data Analyst must be able to work effectively and efficiently in a fast-paced office environment in meeting continual deadlines. The Data Analyst must be able to handle multiple priorities with constant interruptions. Organization is essential in order to meet deadlines. A sense of urgency, the ability to make good decisions, and the prioritization of tasks is necessary. Daily checking and monitoring of systems and applications is a must. The Data Analyst must be able to support mission-critical applications in a 24x7 environment.

Responsibilities:

• Onsite and/or remote installation, configuration, analysis, repair, and support
• Performs Data Analyst activities in all phases of a project that includes: discovery, design, build, test, and deploy systems and applications.
• Builds, tests, and implements HL7 interfaces.
• Participates in the Statements of Work preparation process to accurately define the scope of the project.
• Interfaces with various customers at the technical level and propose viable solutions in real-time during customer meetings.
• Effectively identifies, prioritizes, and translates business goals/objectives into information technology strategies/solutions.
• Works with customers to identify high-level business requirements.
• Monitors project resources, set priorities, and provide project status reporting.
• Proactively identifies areas for back-end or server-based improvements.
• Provides technical support to critical applications and/or user requests in 24x7 environments.
• Provides system and application management to include backup solutions and security.
• Develops custom reports based on customer requests.
• Ensures backup of all systems and is focused on data integrity.
• Manages all administrative and other business-critical applications.
• Follows security guidelines.
• Recommends technical solutions, adjustments, or configurations as requested by Project Managers and other Data Analysts.
• Participates in the implementation of upgrades or new application deployments. 
• Creates Technical training plans and conducts training as necessary.
• Creates and manages the execution of technical-based test plans for upgrades and new software deployments.
• Develops and maintains fundamental knowledge, at a server or back-end level, of application functionality.
• General knowledge of SQL Server, SQL, JSON, general scripting, and general database concepts
• General knowledge of HL7 and interface engines
• Maintains appropriate technical documentation necessary for IT Operations, training, and analysis.
• Other duties as assigned

Occasional regional travel, weekend work, and on-call rotation will be required.

Qualifications: 

• Education: Bachelors Degree in related field or equivalent experience
• Experience: Two years of related experience required including--
• One to two years of data experience required
• General knowledge of SQL Server, database structure, and scripting
• Excellent communications, interpersonal, and customer support skills.
• Ability to work in a high-energy, team environment. 
• One year of experience in IT implementation projects/applications

Work Environment

• Requires travel, estimated at 50%
• Work from home or company office
• Gestalt promotes a positive work environment which is reinforced in a relaxed and productive atmosphere, a shared commitment to excellence, open and honest communication, cooperation, support and empowerment, compassion, respect, and understanding. 
• Our mission is to better patients' lives by providing key technologies and services that speed disease diagnosis* and treatment outcomes, including cancer. 

Compensation

Gestalt offers a competitive salary, commission, and benefits